93.5% would refer friends and family to us

2 stars Verified customer

Waited 1.25 hours to be seen with elderly patient.

5 stars Customer since 2021

Thorough and professional!

5 stars Customer since 2014

The male technician who took care of me was very friendly, polite and appeared to love his job! Thank you!

3 stars Verified customer

Long wait, room to room with different testing and then when you are finally in the room to see the Dr ( Dr Martinez) he is very fast, you feel rushed and doesn’t really allow for questions or concerns. He’s straight to the point and you don’t get the feeling that he actually cares. Not sure that I will return.

5 stars Customer since 2022

My first visit here and am very satisfied. Great staff, and Dr. Hertzog was very friendly and professional.

5 stars Customer since 2015

The staff and doctors are all very good at their jobs. I have been going there for about 15years and will be for a long time more.

5 stars Customer since 2019

Dr Herzog is fabulous. He’s efficient and professional. I highly recommend him for cataract surgery. I still have 20/20 vision after all these years.

Maggie

5 stars Customer since 2021

Very efficient and clean. Not a long wait. Was callled with all info as to my next appt. at another office.

4 stars Customer since 2014

Today was better than yesterday. I had a 2:20 appointment yesterday and wasn’t seen until 2:50.

4 stars Customer since 2019

I arrived at approximately 2:15pm for a 2:45pm. I was not waited on until after 3pm, left office after 5pm. i do understand it was a busier than normal day (I hope). I didn't want to keep Carlos Martinez, M.D. or his staff any longer than necessary. Dr. Martinez was kind, saying I would not need to pay the $39 charge as I was kept waiting so long. (Note: further comments, I plan to put in writing to Dr. Martinez as I did not have time to think about what was discussed in our actual meeting...) I had excellent treatment from all the staff, in particular "Brian" who was thorough and explained what procedures he was performing. The front desk was very pleasant with handling all incoming/outgoing patients. When initially making my annual eye exam appointment, Javier went over and above what was needed when taking my call. (I needed insurance authorization which Javier apologized for...that was not his fault, yet Javier was very caring, he didn't just shuffle or end my call quickly. Great customer service, just a lengthy wait but well worth it! Dr. Martinez and his staff are the best!