Was promised a pair of sun glasses if I participated in a designer's glasses fair, paid about $600.00 for my glasses and when I asked for my sunglasses the same guy who told me about the deal said they didn't have such offer. Also, one of the girls, Hispanic as myself, made fun of my accent.
I was a new client at Eyes of NM but I will definitely be back! I had a great experience!! Laurie did an amazing job with my intake. She was patient and very knowledgeable about all the tests being performed. The whole team did an amazing job! I will definitely be back! Thanks!!
This was my second visit and very much appreciate the office, Doctor, and office help. I did have a petty concern this time with whispering between the dr and assistant, made me a little self-conscious; did I have bad breath, say something stupid or something they didn't want to tell me? I got over it!! And will return. Thanks!
It took 2.5 hours to have my two children seen who's appointments were 30 minutes apart. They changed our room at least 4 times in that 2.5 hours. My son went from near sighted to far sighted without any input from him. Then the office couldn't figure out which insurance to bill after I told them that both kids were covered by Medicaid. They gave me a number to call to resolve the issue, it was the wrong number, and when I got the correct number they talked to the office staff to resolve the issue. It was a horrible visit.