2366 El Camino Real Ste #5
Santa Clara, CA 95050

Mon - Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 3:00PM

Sun: Closed

95.4% would refer friends and family to us

3 stars Verified customer

I went to eyetopia because it was close to home and they had the brand of frames I was looking for. I scheduled an appt and got in right away which was great. The reason I gave 3 stars is because the front desk girl(s) are not very welcoming or friendly. I felt very awkward and judged. I really loved the dr though and got the frames that I wanted. Because of the dr, I referred a friend who I brought with me to show her the frames I chose and to try them on again. We got nothing but bad looks of judgement from the girl at the front desk once again. The doctor actually came and helped us out even though we just wanted to look at the frames. After I get my prescription and hopefully soon, I will not be returning to this establishment.

Eyetopia Optometry replied:

Dear Janice,

Thank you for your review. I want to apologize for your unpleasant experience. Please know that we take our patients' overall experience very seriously and work constantly to improve our customer service. We have addressed this issue with all of the front desk staff. We hope that we will exceed your expectation next time if you will give us another chance. Sincerely, Dr Kim

5 stars Verified customer

The staff greeted us immediately; staff is helpful and knowledgeable. Dr. Kim is personal, caring and professional.

5 stars Verified customer

very very good

5 stars Verified customer

Dr. Kim is the best. She is professional, warm and friendly. She took care of my whole family and I'm glad to have an optometrist we can count on for the long-term.

3 stars Verified customer

My exam was cursory and the technician taking exams was not very good.

5 stars Verified customer

Quick contacts delivery!

5 stars Verified customer

After finishing my visit the nice lady called me shortly after with some more info about some other frames we were unsure of. But i was happy with what i had chosen. But it was nice that she still looked into it

5 stars Verified customer

Caring/competent staff and fast contact orders... The whole package!

5 stars Verified customer

Excellent and prompt service as usual.

5 stars Verified customer

Very caring staff and friendly atmosphere.