I love the way my eyebrows are done but this is the second time I've had to wait more than 10 minutes for my appointment. I saw my stylist talking to other stylists and it was 10 minutes past my appointment time. I had already arrived really early for my appointment and had been sitting for quite some time already. The previous time I had been there for an eyebrow wax the front desk and my stylist completely forgot about me and I was sitting for more than 20 minutes. I'm not sure if I will be returning.