1249 West Broad Street
Falls Church, VA 22046

Mon: 8:00AM - 7:00PM

Tue: 8:00AM - 8:00PM

Wed - Fri: 8:00AM - 6:30PM

Sat: 8:00AM - 2:00PM

Sun: Closed

96.6% would refer friends and family to us

1 stars Customer since 2005

The trouble started when Charlie was brought into the exam room. A new vet (there less than three weeks) came in and I had to tell her three times that he came in for ear trouble. She then looked in his ear, cracked a swab off in his ear, and mentioned that there was now blood on the swab. Next she listened to him breathe and asked if I wanted an X-ray. I said "as long as it's less than $50 and will help the diagnosis." She said definitely on both accounts. By this time, as he was taken back for an X-ray, she had never taken his temperature, looked in his eyes or mouth or done the usual palpation exam. She mentioned that he had lost at least 10% of his body weight since his previous visit, but did not appear concerned by it. I was allowed to carry him back to the X-ray room, but not allowed in. From outside, I heard him crying loudly and frequently. We went back to the exam room and she was uncertain how to treat him. I suggested the same treatment as he had been given the previous time he had the same problem. She became furious, saying I was "telling her what to do," and walked out of the room. She came back, we cleaned his ear, she gave him two injections. I asked about treatment at home, and she said to check with the receptionist and left. I asked to speak to another vet when she came back in. She said it wasn't her job to talk to me and the other vet was going home and left again. The wonderful tech/receptionist people came in and helpfully reviewed his medication schedule for home, checked his temperature and showed me how to give the medicines he would need at home. I went up front to check out and found out that the $50 X-ray changed to $254, which I did not have that day, as the receptionist knew since I had already asked them to refer my cat to a low-cost referral vet as I have been out on disability and have limited funds. They were willing to do so if I emailed them the information (the techs, not the vet). I understand that the high quality vets I have been dealing with for more than a decade have all transferred or retired, and the practice has been bought out by another company. I was still totally dismayed with this vet, who told me to go to another vet next time. At this time, I am still confused and hurt over the entire incident.

5 stars Customer since 2001

Great service as always. 19 years and 4 dogs- finally a woman Latino vet!! Keep her or bring on more Latino doctors and I will use my broadcast voice to make you a commercial!

5 stars Verified customer

Thorough and efficient. Doc explores options without wasting your time or money.

5 stars Customer since 2014

They took great care of my cat who doesn't behave too well at the vet's office!

5 stars Customer since 2001

Mikey was there for a heartworm test. He was taken earlier than his appointed time and treated with professionalism and kindness

5 stars Customer since 2017

Dr. Wolfe was fantastic and all the vet techs were helpful and effective. Jewel (our dog) had a very good expereince there and eveybody loved her.

5 stars Customer since 2004

Tech was great.

5 stars Customer since 2017

Great experience- we love Dr. Yam!

5 stars Verified customer

Always great !

5 stars Customer since 2015

I took my Cockapoo ( Dewey) for his semi-annual Heartworm Shot, he loves that place and was getting a shot, can't figure it out. Staff as always, were friendly, polite and quick. Great job!

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