The trouble started when Charlie was brought into the exam room. A new vet (there less than three weeks) came in and I had to tell her three times that he came in for ear trouble. She then looked in his ear, cracked a swab off in his ear, and mentioned that there was now blood on the swab. Next she listened to him breathe and asked if I wanted an X-ray. I said "as long as it's less than $50 and will help the diagnosis." She said definitely on both accounts. By this time, as he was taken back for an X-ray, she had never taken his temperature, looked in his eyes or mouth or done the usual palpation exam. She mentioned that he had lost at least 10% of his body weight since his previous visit, but did not appear concerned by it. I was allowed to carry him back to the X-ray room, but not allowed in. From outside, I heard him crying loudly and frequently. We went back to the exam room and she was uncertain how to treat him. I suggested the same treatment as he had been given the previous time he had the same problem. She became furious, saying I was "telling her what to do," and walked out of the room. She came back, we cleaned his ear, she gave him two injections. I asked about treatment at home, and she said to check with the receptionist and left. I asked to speak to another vet when she came back in. She said it wasn't her job to talk to me and the other vet was going home and left again. The wonderful tech/receptionist people came in and helpfully reviewed his medication schedule for home, checked his temperature and showed me how to give the medicines he would need at home. I went up front to check out and found out that the $50 X-ray changed to $254, which I did not have that day, as the receptionist knew since I had already asked them to refer my cat to a low-cost referral vet as I have been out on disability and have limited funds. They were willing to do so if I emailed them the information (the techs, not the vet). I understand that the high quality vets I have been dealing with for more than a decade have all transferred or retired, and the practice has been bought out by another company. I was still totally dismayed with this vet, who told me to go to another vet next time. At this time, I am still confused and hurt over the entire incident.