89.8% would refer friends and family to us

5 stars Customer since 2017

Impressive

5 stars Customer since 2016

As always, the staff is caring for my cats, compassionate for my family's concerns, and addresses issues swiftly.

The only thing about our last visit that didn't work well was that our fee total was higher than anticipated because no staff called to review his treatment and the added fee.

3 stars Customer since 2009

Basicallly, the doctors and support staff were great. HOWEVER, the fact that the wait time is so incredibly long, even for emergencies, shows a certain lack of care and a definite higher concern for making money! The fact that I am charged for an emergency visit but that I did not get emergency care says it all! Either find more doctors or don't charge for services not given!

5 stars Customer since 2017

Polite, knowledgeable employees and vet helped take care of my cat this weekend emergently. I felt like she was in great hands. I would recommend falls road animal hospital to others for emergency vet care.

5 stars Customer since 2017

OUTSTANDING from the time we arrived until we left. Everyone from the reception staff, technician (Kelsey) and Doctor (Stone) were absolutely wonderfull!!

5 stars Verified customer

We were able to get the well visit appointment quickly. Check in was fast and easy and the waiting room comfortable. We got in to see the doctor on time. Appointment was efficient but still were able to get our questions answered. Information provided was clear and easy to understand.

5 stars Verified customer

Everyone is friendly and knowledgeable.

4 stars Customer since 2015

Great service, but a little bit on the pricy side.

5 stars Verified customer

This is my second time at this location. And both experience was great. My dog needed oxygen both time, soon as I got there they took him into the back.

4 stars Customer since 2013

I was a little sad when I thought I would have to pay extra because I was late for my appointment. My cat was so hard to get into her carrier, that this process delayed me by almost 50 minutes! After I arrived the receptionist was able to get me in with another Vet, so we did not have much of a delay and the bill was what I expected. Next time I'll get the carrier out ahead of time and allow more time to "corral" her!