Dr Mertzlufft is a great optometrist. I had a great experience with my eye exam, he is very thorough and explains everything in great detail. My problem with the visit was dealing with the rude optician that was working this past Saturday (blonde woman I believe her name is Jill). I was planning on buying high end glasses and lenses during my visit (which would have totalled almost $1k before insurance) but decided to walk out and buy them elsewhere due to the poor customer experience I received from the optician. She was extremely rude and unhelpful and had an attitude with me the entire time I was dealing with her, she should not be dealing with the public. She seems like she hates her job and doesnt like to help out customers. I told her I needed specific requests made to my lenses and she did not want to call the lab to verify if it could be done, instead she just shut me down and told me she cant promise anything. I decided to walk out because I did not trust her to order my lenses correctly, she also did not seem knowledgable on how lenses were made. I have been ordering glasses for over 20 years with special lab requests and have never had issues from any other optician, this was the worst experience I have ever had. I would reccomend going here for your eye exam because the eye doctors are good but then taking your prescription elsewhere due to the rude and incompetent optician that works here.