98.0% would refer friends and family to us

5 stars Verified customer

Friendly staff, very clean environment, quick and quality service.

5 stars Customer since 2009

I was treated respectfully. Great follow up by Dr. Stoors over a concern in my right eye.

4 stars Customer since 2017

I was told appointments were booked way, way out but I was lucky and nabbed a cancellation on the same day I called. The new patient process and paperwork were easier than most. Everyone from the clinic I encountered during my visit was very pleasant. My exam was fine and the results informative. I'm happy to be a new client.

1 stars Customer since 2012

EVERYTIME we have an appointment there is a new person doing the initial exam (before the doctor comes in) and the appointment takes more than an hour, up to an hour and forty minutes. With kids especially this is just too long for an appointment!! We love Dr. S., but are considering going somewhere else because the appointments take so long.

Family Eye Clinic replied:

Our entire team is dedicated to ensuring we only deliver the highest quality of eye care to our patients. This may mean repeated measurements, further testing, and other activities that may extend the duration of the typical appointment. While we work hard to ensure our patients complete their exams in a timely fashion, we welcome all suggestions on how our office can improve in this regard. Our office manager, Sheila, can be reached at 509-925-9873 for any comments and inquiries!

5 stars Customer since 2012

Friendly reception, seen quickly, friendly and professional assistants, Dr. Storrs, as always, is caring, knowledgeable. Good experience.

5 stars Verified customer

Everyone I interacted with was friendly, professional and knowledgable.

5 stars Verified customer

Friendly professional staff and excellent quality of care!

5 stars Customer since 2008

Excellent as always!

5 stars Customer since 2017

Amazing experience! All the ladies in the office helped make my first appointment go smoothly. Tricia, at the front desk, has been very communicative and helpful — even called as soon as there was a cancellation the same week I made my appointment for December! Dr. Storrs is the best; she made sure I understood what was going on during the various eye exams, explained my diagnoses & options for treatment, and was more than willing to answer any questions I had. Darina hooked me up with some beautiful glasses and made me feel comfortable when my pupils were (very) dilated while trying on different styles. I felt welcomed, thoroughly evaluated, and informed thanks to this awesome team! Thank you!

5 stars Customer since 2008

Dr. Storrs and the staff are always the best!

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