98.1% would refer friends and family to us

5 stars Customer since 2014

Brad brought with him an excellent job performance. His professionalism and respect were evident while performing the annual PSP. He provided a clear and concise explanation and description of what was completed. Brad answered my questions respectfully and easily understood. Thanks!

3 stars Customer since 2018

came to my house more than 3x, each time same thing, coolant replacement $$$$

5 stars Customer since 2021

We had an air conditioning unit stop working and I called Family Heating and Air the following morning. The customer service rep scheduled a technician to come out later that afternoon, which sort of surprised me since neighbors relayed to me that most places take a few days to send someone. The service technician, Matt, was very prompt and extremely knowledgeable of the system. Matt diagnosed the issue with the unit within just a few minutes, informed me as to what was wrong and how much it would be to fix it. Overall, the experience was very trouble free and fast. Highly recommend Family Heating and Air.

Family Heating and Air replied:

Thank you so much for letting us know, Mr. Pursifull!

5 stars Customer since 2015

Excellent service as always. Prompt and efficirnt.

Family Heating and Air replied:

Thank you so much Mr. and Mrs. White!

5 stars Customer since 2021

Awesome customer service! Very professional!.

Family Heating and Air replied:

Thank you so much Ms. Shumaker!

5 stars Verified customer

Very good experience.

Family Heating and Air replied:

Thank you for letting us know!

5 stars Customer since 2021

Very courteous and professional

Family Heating and Air replied:

Thank you so much, Ms. Doyle!

5 stars Customer since 2019

Been using Family now for a number of years for our two condos in Navarre.

Always excellent service and feedback.

Would recommend this company as a special service and competitive pricing.

Family Heating and Air replied:

Thank you so much, Mr.and Mrs. Henney!

5 stars Customer since 2021

Fast, friendly and reliable for a much-needs repair to our A/C unit.

Family Heating and Air replied:

Thank you so much, Mr. and Mrs. Pierce, for letting us know!

5 stars Verified customer

The Family Heating and Air technician was very courteous, polite and professional. he explained what he was doing at every point along the way during the inspection of our three systems. He reported the results with thorough explanations of the issue and implications. he was not pushy on any of his recommendations, instead he provided the information and afforded my family the time to make a determination on what to do next.

I would definitely recommend Family Heating based on our experience dealing with them on multiple occasions.

Family Heating and Air replied:

Thank you so much for this valuable feedback!