7043 N Oracle Rd
Tucson, AZ 85704

Mon - Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 5:00PM

Sun: Closed

87.5% would refer friends and family to us

1 stars Verified customer

Your front desk staff need serious training on customer service techniques and how to greet customers . Your staff does nit acknowledge and greet the patients right away., forcing them to wonder if they will be helped in a timely and efficient manner.

One oriental female staff member refused to give me eye contact the whole time I stood there as she was helping me . She also seemed to talk especially low so I could not hear her forcing me to speak to the manager .

It always seems like you hAve enough people to help you , but the customer service has always been very poor.

5 stars Verified customer

I was very pleased with my appointment. I actually got in for service BEFORE my scheduled time, and the exam was very well planned. I was out and had my new prescription in 45 minutes. I was very impressed.

1 stars Verified customer

The exam was fine . The Dr was nice . But I felt like I was being pushed to have my eyes dialated, because it would be an extra charge. I consider myself young no history or family history of eye problems and I just had my eyes dilated last year. I told the Dr this. Then picking out the frames I felt like the girl just wanted me to buy the most expensive frames from the bunch I had narrowed down. She kept mentioning the name brand designer which didn't matter to me...and then when it was time to pick out lenses she kept pushing the most expensive ones with all of the added coatings and treatments when all I needed was a simple plain pair for when I don't feel like wearing contacts. I wear contacts 95 percent of the time. This was a straight cash purchase because I use my eye insurance to purchase my contacts. Overall it felt like a used car dealership rather than an eye Drs place that will listen to you and take into consideration what you are saying.

5 stars Verified customer

I had a great experience. Everybody was really nice.

The only problem I encountered was when they called me to say that they did not take my insurance. They should have done a little more research to see that they did indeed take my insurance. They could have lost a customer by not making an effort to look into it further.

Thank you

4 stars Verified customer

I received excellent service with a smile. I was especially pleased with the short wait times and personal service.

5 stars Customer since 2011

Quick and easy visit. Love the selection of frames.

5 stars Customer since 2006

I have been going to Fashion Eye for 8 years now and I am totally satisfied with the care and service I have received during all my visits.

5 stars Verified customer

Very professional and thorough eye exam. Friendly and helpful office staff

5 stars Customer since 2007

Always a positive experience! Dr. Nguyen is wonderful! Staff is friendly and attentive! Good selection of frames too!

5 stars Customer since 2009

Everyone was so nice, and understanding. I didn't have a great experience trying out contacts and I was able to come back in have the Dr. find the stuck one, and worked with Carmen to pick out a pair of glasses. She was very helpful in picking out a frame that looked good on me.