I love these guys! They are fast and thorough. If they find anything wrong, they let you know, and if you decide you don't want to do anything they don't pressure you at all. Their waiting room is clean, airy and comfortable. They have a snack bar and magazines to read. Usually, I can be in and out in ten minutes. *Way* more convenient than taking the car to a dealer, and even if my dealer offered the oil change for free (which they do) I wouldn't go there. Spend 3/4 of an hour driving there, at a time which is likely not convenient for you, then wait all day for them to get around to working on your car...no thanks.