99.5% would refer friends and family to us

5 stars Verified customer

Feltner's has been taking care of our vehicles since we moved to the Eastern Panhandle of WV in 2003. I trust Tim Feltner and his assistants completely, something I cannot say about any other auto repair shop. Work is done in a timely manner, diagnosis of problems is quick and accurate, rates are fair and reasonable, and I've never seen an attempt to do unnecessary work. I'm in my eighth decade, and I've used a lot of auto repair shops. I've never used one that was as good or better than Feltner's.

5 stars Verified customer

A#1 Great service and price!

5 stars Verified customer

This was my first visit to Feltner's. Thank you for your professionalism and friendliness. I will definitely bring my vehicle back whenever it needs to be serviced!

2 stars Verified customer

Tim was disrespectful and antagonistic toward me. I'm a retired RN living on a VA Pension of $1000 I brought the car in and rode with Tim that morning describing what I thought might be the problem, possibly a clogged fuel filter, he just drove saying nothing but "we'll have to run some diagnostics." I left the car there and caught a bus home. Three hours later I received a call stating I would have to put up $500 to have further diagnostics done. The only thing done was just another computer reading. Why didn't he tell me that morning there would be such a high fee up front. I can't afford this. I have a 1996 Geo so I'm sure he just thought I was another broke stumblebum he could squeeze for $56.

5 stars Verified customer

Very customer friendly. Very well trained and knowledgable is what they do

5 stars Verified customer

Courteous and professional.

5 stars Verified customer

Very good service. Very friendly. Got my car back when promised and no surprises. Offers AAA discount of 10%.

5 stars Verified customer

great

5 stars Verified customer

Quick, precise and trustworthy.

5 stars Verified customer

thank you for your service