Dr. Atton is the most wonderful vet in the world!!! I wouldn't take Molly and Jake, my two labs, anywhere else for their medical care. And the women who work there are equally fantastic! Do I love Felton Vet? You bet I do!
Felton Veterinary Hospital is tops in my book! They have always given James Dean and Steve McQueen great care and personalized attention. Stevie can be a handful, but they are always prepared to handle him gently, no matter how he behaves. The veterinary team saved Stevie from a coyote attack. They stitched him up as good as new. It was a miracle he survived, but the team at Felton Veterinary Hospital came through for him. They'll do the same for your pets.
I had a very good experience yesterday. I felt the facility was very clean and did not have to wait long for my appointment even though we showed 15 minutes early. Dr. Kiel really listened and prescribed medication which helped my dog before we even left the office.
When I called, the staff was courteous and helpful regarding our sudden emergency. In spite of it being a Friday afternoon, with no appointments available, they were able to squeeze us in, and the doctor was able to check my ailing cat. I'm always pleased with our treatment.
The reception staff could do a better job at understanding why each client is in for the day. There have been a few instances where I have showed up and had to tell the women behind the counter why I am here and yes I need to drop off my dog now because she is x-rays or surgery...it feels like either they either aren't paying attention or they aren't trained in how to check client charts. Either way, the front desk could use a review of their methodology.