Felty's Automotive Repair
Automotive
733 Salem Rd
Mount Vernon,
IL
62864-3539
(618) 242-2060
Mon - Fri: 8:00AM - 4:00PM
Sat - Sun: Closed
About
Felty's Automotive Repair Offers Auto Repair Services You Can Count On!
Since 2007, Felty's Automotive Repair has provided motorists in the Mount Vernon, IL 62864 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.
Services
- AC Recharge
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- CV & Drive Axle
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- Fuel Injection Service
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Light Truck Tire Service
- Muffler & Exhaust Repair
- New Tire Replacement
- New Tire Sales
- Oil Change Facility
- Oil Changes
- Passenger Tire Service
- Radiator Repair
- Radiator Replacement
- Serpentine Belt Replacement
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Tire Rotation & Balance
- Transmission & Clutch Repair
- Transmission Fluid Service
Languages
- English
Payments
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Shelley Felty
Certifications & Memberships
5 stars MATT B Featured review
Excellent customer service. The mechanic took the time to walk me through everything he found. It was a routine maintenance and I felt confident my vehicle was being well taken care of. Look forward to going back again.
Felty's Automotive Repair replied:
Thank you Matt, Welcome to Mt. Vernon, with being new to a town it can be very intimidating trying to find new places of business to get your needs met, we love that the very first time you came in for your appt, you left us feeling confident we took care of your needs and explained the findings to your satisfaction. We as an Family here at Felty's strive to be patient, courteous, and most importantly having the skill , experience
and the knowledge to take care of your vehicle "RIGHT " the very first time your vehicle comes to the shop. We are grateful you found us first , and look forward to doing business with you in the near future. Thanks Again .
5 stars Anonymous Verified customer
Fast, friendly service. Was able to schedule me for an appt. within two days. Dropped my car off in the morning before they opened, got a call around noon telling me they found a bad wheel hub/bearing assembly. Got it fixed the same day and was able to pick my car up at 4pm, it was very fast. Paid $350 parts/labor for a FWD wheel hub/bearing assembly replacement and all parts and labor are warrantied for up to one year or 12,000mi. Great job and extremely competitive pricing, I will definitely be using Felty's for future vehicle repairs.
5 stars ESTHER S Customer since 2013
I have been a client of Felty's for several years, but always I am pleased with their work, and with them! I have recommended them to several others who have also been impressed with them.
Felty's Automotive Repair replied:
Thank you Esther, You are greatly appreciated here at Felty's , such a pleasure to do business with. referrals are one of the best ways to grow a successful business so, with that being said , We want to thank you for trusting us enough to refer you close friends & family to us . God bless you
5 stars STEVE M Customer since 2012
I was working on a project in the Mt Vernon area in late '12 and early '13, 500 miles from home. I knew absolutely no one in the area. A gentleman at an area O'Reilly's recommended Felty's, and knowing nothing else, I took my '96 Honda Accord Coupe there for service. I quickly learned that James Felty was/is possibly the best auto service technician that I have ever known, and I have been driving for over 45 years. With each service, James would explain exactly what he would do, how he would do it, and the cost, and the cost was never more than what he quoted before the work began. This procedure was in particular impressive when it came to the "check engine" light coming on. On one item, they installed a used item (after first checking with me as to warranties and cost) instead of a new one, at a cost savings of around $500, and it has now been almost 3 years and that used item is still functioning beautifully. And the new item's warranty was for only 12 months versus 6 months on the used item. His wife in the office was equally professional. When the job I was on ended, I was disappointed that I would no longer have James to service my car. If I ever work anywhere near Mt Vernon again, James will probably be hearing from me again. I would recommend that anyone within 50 miles of their shop to give them a try.
Steve W. Monn
Felty's Automotive Repair replied:
Thank you Steve, We remember you and your vehicle very well , we appreciate you taking the time to review us and want to Thank you for such kind words, our customers mean a lot to us and we as an Family owed and operated business strive to please all . Thanks Again
5 stars LOUIS A Customer since 2007
They did a good job as they always do.
Felty's Automotive Repair replied:
Thank you Louis , We appreciate you and your business.
5 stars ESTHER S Customer since 2013
As always, service was great. James and Shelly are the best people possible to do business with!
Felty's Automotive Repair replied:
Thanks Again Esther, We so Appreciate you and your Business. Thank you also for being so pleasant to do business with.
5 stars BRIAN W Customer since 2010
Very friendly and knowledgeable.
Felty's Automotive Repair replied:
Thanks Again , We appreciate you taking the time to let other people know how you get taking care of here at Felty's
5 stars BRIAN W Customer since 2010
Great service will definitely go back. .. very sweet people
Felty's Automotive Repair replied:
Thanks Brian , It our pleasure to do Business with you .
5 stars BRIAN W Customer since 2010
They got us right in was very affordable wonderful people very upfront and don't try to talk you into stuff you don't need...great customer service! !!!
Felty's Automotive Repair replied:
Awww, Thank you so much for such kind words. We Greatly Appreciate your Business and your time you took to rate and review us . Visit Our Website anytime , you can Request/Book an Appointment on there as well . www.feltysautorepair.com
5 stars RAY C Customer since 2015
Timely service and no problems
Felty's Automotive Repair replied:
Thank you Ray for your Kind review and a 5 star Rating. It is greatly Appreciated.
4 stars TERESA K Customer since 2015
Good service & explains what needs to be done & why.
Felty's Automotive Repair replied:
Thank you so much Teresa for you kind review & 4 star Rating , Please let us know what we can do to get our rating to 5 and we will do our best to help in any way we can.
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