100.0% would refer friends and family to us

5 stars Verified customer

Fast, friendly service. Was able to schedule me for an appt. within two days. Dropped my car off in the morning before they opened, got a call around noon telling me they found a bad wheel hub/bearing assembly. Got it fixed the same day and was able to pick my car up at 4pm, it was very fast. Paid $350 parts/labor for a FWD wheel hub/bearing assembly replacement and all parts and labor are warrantied for up to one year or 12,000mi. Great job and extremely competitive pricing, I will definitely be using Felty's for future vehicle repairs.

5 stars Customer since 2013

I have been a client of Felty's for several years, but always I am pleased with their work, and with them! I have recommended them to several others who have also been impressed with them.

Felty's Automotive Repair replied:

Thank you Esther, You are greatly appreciated here at Felty's , such a pleasure to do business with. referrals are one of the best ways to grow a successful business so, with that being said , We want to thank you for trusting us enough to refer you close friends & family to us . God bless you

5 stars Customer since 2012

I was working on a project in the Mt Vernon area in late '12 and early '13, 500 miles from home. I knew absolutely no one in the area. A gentleman at an area O'Reilly's recommended Felty's, and knowing nothing else, I took my '96 Honda Accord Coupe there for service. I quickly learned that James Felty was/is possibly the best auto service technician that I have ever known, and I have been driving for over 45 years. With each service, James would explain exactly what he would do, how he would do it, and the cost, and the cost was never more than what he quoted before the work began. This procedure was in particular impressive when it came to the "check engine" light coming on. On one item, they installed a used item (after first checking with me as to warranties and cost) instead of a new one, at a cost savings of around $500, and it has now been almost 3 years and that used item is still functioning beautifully. And the new item's warranty was for only 12 months versus 6 months on the used item. His wife in the office was equally professional. When the job I was on ended, I was disappointed that I would no longer have James to service my car. If I ever work anywhere near Mt Vernon again, James will probably be hearing from me again. I would recommend that anyone within 50 miles of their shop to give them a try.

Steve W. Monn

Felty's Automotive Repair replied:

Thank you Steve, We remember you and your vehicle very well , we appreciate you taking the time to review us and want to Thank you for such kind words, our customers mean a lot to us and we as an Family owed and operated business strive to please all . Thanks Again

5 stars Customer since 2007

They did a good job as they always do.

Felty's Automotive Repair replied:

Thank you Louis , We appreciate you and your business.

5 stars Customer since 2013

As always, service was great. James and Shelly are the best people possible to do business with!

Felty's Automotive Repair replied:

Thanks Again Esther, We so Appreciate you and your Business. Thank you also for being so pleasant to do business with.

5 stars Customer since 2010

Very friendly and knowledgeable.

Felty's Automotive Repair replied:

Thanks Again , We appreciate you taking the time to let other people know how you get taking care of here at Felty's

5 stars Customer since 2010

Great service will definitely go back. .. very sweet people

Felty's Automotive Repair replied:

Thanks Brian , It our pleasure to do Business with you .

5 stars Customer since 2010

They got us right in was very affordable wonderful people very upfront and don't try to talk you into stuff you don't need...great customer service! !!!

Felty's Automotive Repair replied:

Awww, Thank you so much for such kind words. We Greatly Appreciate your Business and your time you took to rate and review us . Visit Our Website anytime , you can Request/Book an Appointment on there as well . www.feltysautorepair.com

5 stars Customer since 2015

Timely service and no problems

Felty's Automotive Repair replied:

Thank you Ray for your Kind review and a 5 star Rating. It is greatly Appreciated.

4 stars Customer since 2015

Good service & explains what needs to be done & why.

Felty's Automotive Repair replied:

Thank you so much Teresa for you kind review & 4 star Rating , Please let us know what we can do to get our rating to 5 and we will do our best to help in any way we can.

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