Dr. Ferrara is very pleasant. He is a great chiroprator, and I would recommend him to anyone who needs to visit a chiropractor. I have only two complaints: 1. His office is open only three days each week (Monday - Wednesday), and I believe some weeks, he is there on Thursday mornings. 2. One of the staff members who works in the front (answers phones, enters patients into the computer, gives x-rays, etc.) is not very friendly. Her "bedside manner" needs a lot of work. There is another young lady who works in the front office, and she is super friendly.