It is so rare to see the business operating in such a profession manner from start to finish. We got the estimate from Lisa Mattich in 5 minutes over the phone. She accommodated us by scheduling the work next day. The technician Brice was very professional too. He moved the furniture and protected the floor around the carpet with the paper runners before treating the rug. Before leaving, he gave us a kit of several sprays and bottles and booklet. Also described the process for spot treating thoroughly.
I cannot be happier with the experience. I will highly recommend anyone needing to treat or clean their rug or carpet.