97.7% would refer friends and family to us

2 stars Verified customer

Too long of waiting times. It took 45 minutes to be seen and was told it would take another 30-40 minutes to discuss pricing so I left. I called back the next day to discuss pricing. Your prices are extremely high compared to your competitors. Whomever I spoke with over the phone regarding pricing was very unprofessional and incoherent and obviously lacks negotiating skills and business ethics. Dr. Palmer was very nice. She took her time and was very thorough in answering questions and providing information. Other staff, including front desk, was also very kind and attentive. Both the interior and exterior of the facility was very clean and inviting. Suggestions: Send sales person to sales training and customer service classes and do not overbook clients.

4 stars Verified customer

Took longer to be called in than I would have liked.

But I always say that if the doctor spends more time with the people ahead of me, then he will take time with me if necessary.

3 stars Verified customer

Good treatment. Failed to meet expectations regarding timelines. I waited 55 minutes to be seen

5 stars Verified customer

They are very professional .

5 stars Verified customer

Very efficient. Very thorough.

5 stars Verified customer

Dr. Seith is excellent. Appointment was on-time, exam was comprehensive & totally professional.

5 stars Verified customer

I have been coming to the clinic for years. The staff is very friendly, courteous and knowledgable. Dr. Frey is very personable, and he takes the necessary time to give detailed information explaining testing procedures and diagnoses. When asked about eyecare, I always refer to Feir Eye Care & Surgery Center.

5 stars Verified customer

I forget if I submitted my review so I will type this again to be safe :) the whole staff was very friendly and patient. When I didn't know how to answer certain questions, I was given lots of time to contact home and get the things I needed. I was a tired unprepared mess going into my appointment but I left cheerful and well informed about my prescription and how I'm handling my contacts vs how I should for better eye health. I was also left in high spirits because Gabby and others were super fun to talk to about movies, tv shows, and youtube videos! Definitely come here if you want to nerd out about Marvel ahaha. Thank you Fier Eye Care & Surgery Center for the awesome service.

5 stars Verified customer

fast, informative.....helpful too

5 stars Verified customer

Terrific staff

Caring friendly extremly professional staff

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