I was pleased with our first visit at the office. Everyone was very nice and very friendly. Upon our second visit I was not that impressed. The hygienist did not seem to have much patience with my child and was very condescending while speaking with my child. I am not sure if I will go back in 6 months.
We want to apologize that you were dissatisfied with your child's last visit. We try to create a positive experience at every visit our patient's make. We strive for the utmost professionalism with every interaction with our patients. Every effort will be made to ensure our staff is aware of the situation. We appreciate you bringing your experience to our attention and look forward to seeing your family again.