The hair cut was average, price was on the low end ( $50 ) for the area. The stylist used products I told her I have not liked in the past but she told me 'your hair needs them' ok, you're the expert. At the end of the hair cut my hair looked oily, and I had to go home and wash it / double annoying when you wash your hair 2x a week and it gets washed twice in one day. My husband 'I thought you were getting your hair cut today' - salon was clean, great receptionist, maybe I would try another stylist but I do not want to be pushed on Kerastase products.
Thank you so much for your review. Your input is very important to us and vital to our improvement and success. At Figo, our mission is to provide you with the best salon experience from the beginning to end of your appointment. We take pride in ensuring our client?s satisfaction and providing superlative customer service. Unfortunately, we did not meet your?or our own?expectations.
Please accept our sincere apologies.
We would love to see you back in the salon. Please call Jenny at 248.723.7990 to discuss different stylist options to best fit you.
Going forward, we will commit to provide you with the highest level of service, because you deserve the very best.