90.0% would refer friends and family to us

2 stars Verified customer

The first 2 times they came, they were great. After that there work became average, then poor and ultimately I had to le ... Read More

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

We thank you for your feedback. Demandforce has verified you as a prospective or past customer from possibly a year or more ago and will not remove your review unless we jump through several hoops to undo your post. Fortunately, we have not had a situation that matches or validates your claim. It is possible that if we ever did something that fell short of your expectations that you could have used your energies to have immediately communicated with us so that we could have made the corrections to your satisfaction. Instead, you used your time and energies in a negative way that helps no one. This is not Facebook. We are always open to you being our next cheerleader customers whenever you aspire to be. We hope you have a great year! -Lee Eppley, President of Final Touch Landscaping

3 stars Customer since 2013

I've used Lee for two years now, but next year I think I'll find someone new. He did a satisfactory job, but caused too ... Read More

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank you for your feedback. We are apologetic our last service arrangement left you feeling less than one hundred percent satisfied as we take this very seriously. We do feel pricing was explained very thoroughly before servicing your residence or group pricing with your neighbor depending upon the final decision they made. Overall, All pricing given was cheaper than last year. To say that you have not been appreciated and treated well is not correct as you are appreciated. We did everything along the way to plan ahead with you for more than a month leading up to your recent servicing for the best customer experience. Because we did not give into further pressure to reduce your rates a second time after we already had, does this give you grounds to not give us a 5 Star Rating? Your lawn is the greenest lawn on the street because of a combined effort of Final Touch and your actual lawn maintenance person who we have worked through each time. We would be honored to serve you again along with anyone you refer to us! -Lee Eppley, Final Touch Landscaping

5 stars Customer since 2013

Lee is easy to find and talk to. He responds quickly to my needs and does a very good job. Hard to find that consisten ... Read More

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Hello Frank! You guys are amazing! Thank you so much for the great encouraging words. We hope you are having a great week. -Lee

5 stars Customer since 2011

Excellent job done and friendly worker

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank You Don,

Always great to hear from you! Glad you loved the work we recently did. I will pass the praise onto your service technician.

Lee Eppley

3 stars Verified customer

Not pleased with weeds returning after backyard was sprayed. Considering fungicide, but if it's no better than weed ki ... Read More

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Hello and thank you for your comment. We always appreciate honesty, however, we would love for you to contact us directly and tell us who you are so that we may correct any shortcoming you may have experienced with us. Together we will create a solution. Thank you!

5 stars Customer since 2011

Very prompt & able and willing to fit us in their schedule!!

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank you so much for your great feedback!

4 stars Customer since 2012

great job.

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank you Mr. & Mrs. Shaw!

5 stars Verified customer

Friendly, courteous, good work done in a timely manner, always a pleasure to have around............

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank you Anonymous!

5 stars Customer since 2013

Final Touch is always prompt and through with their organic applications. I have the best look in the neighborhood. A ve ... Read More

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank you so much. Always a pleasure to serve.

4 stars Customer since 2014

I am pleased with the service that Johnny did at 1100 Lansdowne Rd.

Final Touch Landscaping Maintenance & Irrigation, Inc. replied:

Thank you Larry for the 4 stars. Let's work together on making it five stars.