71.4% would refer friends and family to us

5 stars Verified customer

Great experience, got my car back up and running mechanic was great to work with.

5 stars Verified customer

I've always taken my car to the dealership for any maintenance or repairs but being new to Philadelphia, my best friend suggested I try Firestone first.

From the moment I spoke with Sherman on the initial contact all the way to the end he made me feel comfortable and that my car was in good hands.

The price was reasonable and I got my car back the same day. The only negative thing was my car did come back with grease on the steering wheel and the arm rest and my interior is a light tan color. Fortunately, I have armour all wipes in my car so that was a easy fix.

My overall experience was good and I would definitely recommend this business to others.

5 stars Verified customer

Excellent and professional service!

5 stars Verified customer

The manager was friendly and helpfull. The service performed was as promised and on time. I feel they went beyond what I expected.

5 stars Verified customer

Great service

1 stars Verified customer

Sherman was polite and helpful but I was told I needed to replace my muffler from the converter back which would have coated $825. I also had a concern about the noise which I thought was the engine. They couldn't find the cause of the problem. They also checked my tires to discover I needed 3 of those. I went to Midas who checked the car and discovered only the end of the muffler needed fixing. That's where the whole and the leak was. They also found the cause of the noise from the engine. I need a belt and they said four tires. I don't like having to pay for something that I don't need. That was a Hugh mistake:-(

4 stars Verified customer

I had heard the interview about the school on WURD (900AM) and decided to call them when I had car trouble. That's when I learned there was also a full service Auto Repair Shop.

I had my car towed there and after a few days I called to find that the car had been restored to working order.

The reason for my lowered rating is:

1) No one contacted me (like they said they would) to let me know the car was finished/ready.

2) The fuel pump needed to be replaced but the old one (which I had just paid a different mechanic to put in) wasn't returned to me (as standard procedure).

The car runs fine now so as far as the work, they get 5 STARS; but because I was unable to return the defective fuel pump to the first mechanic and get a refund. And the fact that no one called me resulted in them losing a star.

I would go there again.

I would recommend them to a friend.

4 stars Verified customer

Prompt, courteous, and trustworthy.

5 stars Verified customer

The service was thorough and I was greeted with a handshake . I will definitely be back to have some work done on my car real soon.

1 stars Verified customer

I took my car in because it had the check engine light on and was running a little rough. Was told I needed a spark plugs, wires, module, coils etc... to getting it running. The total came to nearly $900.00. I refused service and paid $60 jsut for checking it. Took it to another auto shop which provided wires and plugs, which i thought i needed myself since i have worked on cars. Total price $200!!! My car runs fantastic!!