Reviews

First Choice Cleaning & Restorations

5 stars Customer since 2013

I had an emergency where tenants moved out who had a dog that they didn't take outside to go potty. The crew came in the next morning and did a great job! I highly recommend their services!

First Choice Cleaning & Restorations replied:

Thank you for the kind words---it is our pleasure to be able to serve you!

5 stars Customer since 2017

Everyone was very professional and courteous. The job was done well taking care that all the details were covered.

First Choice Cleaning & Restorations replied:

Thank you for your review---we are here for you when you need us. Great customers like you help us maintain high standards of service.

5 stars Customer since 2015

I love how professional this company is. We have used them at least 4 times now. They always have covers to put over their boots. They have things to put on corners of walls so their equipment doesn't damage anything. They are always on time. Vonda is always helpful and friendly when I've called to schedule appointments or to pay my bill over the phone. Couldn't ask for more!

First Choice Cleaning & Restorations replied:

Thank you so much! Great customers like you motivate us to do the best job possible, and we appreciate the opportunity to serve your family and your home.

5 stars Customer since 2012

We had a toner spill and the tech came out to clean it. He told us that it just needed vacuuming and then vacuumed it up for us. Most others would have let us do it. He also cleaned up a couple of other spots that he saw (not toner). He came within an hour of my placing the call. That's what I call great customer service. Von is also great to work with as well.

First Choice Cleaning & Restorations replied:

It is our pleasure to serve you, thank you for trusting us and giving us the opportunity to keep your business First Choice clean!

5 stars Customer since 2018

Thanks!

First Choice Cleaning & Restorations replied:

Thank you for allowing us to serve you!

5 stars Customer since 2015

Office staff is friendly and prompt at returning my emails. Your technician always arrives on time and does a great job! Our carpets look so much better after the mud and oil was tracked in from the recessed flood waters. Thanks!

First Choice Cleaning & Restorations replied:

We are very happy to hear that your carpets look better, and we appreciate the opportunity to serve you and your business!

5 stars Customer since 2002

Eric responded promptly and professionally to our emergency situation. He followed up the next day and kept me informed as he worked through the restoration and cleaning process. It was a very positive experience in an unpleasant situation.

First Choice Cleaning & Restorations replied:

You are very welcome, and we are pleased to be able to help

5 stars Customer since 2018

Very good job.

First Choice Cleaning & Restorations replied:

Thank you, sir

5 stars Verified customer

On our initial visit, Joel from First Choice arrived promptly, answered all our questions, and quickly measured the room areas and rugs to be cleaned. His cost estimate arrived by email that afternoon and seemed very reasonable.

The date for Cleaning was arranged to suit OUR calendar. Again, Joel arrived on time, explained the cleaning tools to be used, donned protective shoe covers, and took measures to protect walls and corners that would be in contact with the cleaning hoses. Joel worked efficiently in cleaning the areas we had designated and gave extra care to soiled traffic areas and spots of unknown origin!

All in all our experience with First Choice was Excellent! The staff there are friendly, knowledgeable, and most courteous. The rugs taken out to be cleaned were returned clean, fresh, and with the colors brightened. Our carpets look new again and those awful, annoying stains are gone...AND have not returned!!

Kudos to you, First Choice!

Pete and Ellie V.

Holland, MI

First Choice Cleaning & Restorations replied:

Thank you for your comments, we will be sure Joel sees this as well. We appreciate the opportunity

5 stars Customer since 2007

Excellent service, great job, very professional. Highly recommend.

First Choice Cleaning & Restorations replied:

Thank you, it is our pleasure to serve you