94.4% would refer friends and family to us

4 stars Verified customer

Came on time and completed work!

5 stars Verified customer

Wow. We can't shower enough praise and gratitude for Victoria and Gina, who made our home sparkle and feel so good, every literal inch of it. They were extremely thorough and attentive, and they were so kind. They didn't only clean around, they got directly to the difficult areas and eviscerated it, e.g. baseboards behind wall units, cat litter area, impossible oven, ceiling beams in the bathroom, prehistoric stains on the concrete floor... We really appreciate their hard work and care, and felt good with them here. It's pricey, but worth every penny. We'd like to set up a regular cleaning schedule with Victoria and Gina. Thank you so much, ladies! (I hope we are remembering their names correctly).

4 stars Customer since 2015

I'm generally happy with the service. You guys are very responsive when i need to switch schedule around and the girls do a great job cleaning. I would however, love to see you guys take it to the next level. For example, it would be great to have the girls clean items like Fridge inside (glass) or oven, microwave or kitchen selves or even clean up and stack my linen closet or even my clothes -- restacking them so they are neat in my closet....maybe each time they come they pick something that they are going to do...i.e. fridge one week, next week inside oven, next week inside microwave. I use to get this with my previous cleaning service.

5 stars Verified customer

Generally prompt and very thorough with little or no supervision.

5 stars Verified customer

I thought they did an excellent job with my move out clean. Would definitely recommend them and or use them again.

5 stars Customer since 2017

I've been very happy with the service I've received from First Class. They are very responsive to my questions and their cleanings are perfect!

5 stars Customer since 2014

They've been very professional, and thorough. I like their style, the way they position things when organizing and cleaning looks better than when I do it!

Above and beyond!

1 stars Customer since 2013

I've been using this service every month for a couple years now and it seems like i always have an issue with them showing up on time. It's either way early or way late. I was supposed to have my house cleaned on Saturday at noon. I finally started calling at 12:45 to see where they were at. At 1:15 i finally got a call back from a girl who told me they were still at another house and she didn't know how long it would take. She couldn't even give me an estimate on when they would be there. I had somewhere to be that afternoon and couldn't wait around all day. I told the girl i needed to cancel and asked to have a manager call me. It's now 4 days later and I've yet to receive any phone call. Very frustrated....

5 stars Verified customer

First Class Housekeeping is excellent! The cleaning teams are well-trained, professional, meticulous, and hard-working. My home is thoroughly cleaned and "sparkling" when they finish. I have used many professional cleaning companies, as well as, self-employed individual cleaners. Based on my extensive experience, I can definitively state that First Class is, by far, the best.

5 stars Customer since 2014

We have a wonderful duo of women who come every other week. I can depend on them being here on time, clean and very efficient workers. Very little conversation between them. No breakage. Everything is in its place when they leave.

Would suggest that if clients want extra done they call office and arrange Ahmed of time so that cleaners are not late for next job.