Zerorez
Carpet Cleaning
225 Sampson Way
St Augustine,
FL
32092
(904) 287-5727
Mon - Fri: 8:30AM - 5:00PM
Sat: 9:00AM - 3:00PM
Sun: Closed
About
History & Leadership
First Coast ZEROREZ(R) is locally owned and operated by Dave Bennion and his wife Linette. The business was started in October 2004 with Dave, Linette, and one truck. Since then, the company has grown steadily and currently has 6 trucks with 14 associates. All ZEROREZ(R) technicians are personally trained and certified by Dave.
First Coast ZEROREZ(R) is committed to making every customer a "Raving Fan". Each associate is totally dedicated to doing the very best job possible and insuring the customers complete satisfaction. At First Coast ZEROREZ(R), the customer truly is KING!
What attracted Dave and Linette to Zerorez(R) was the unique and patented technology that allowed them to clean carpets in a way that was truly better than anyone in the industry, thus differentiating themselves from the competition.
Services
- Carpet Cleaning
- Pet Urine and Odor Treatments
- Commercial Carpet Cleaining
- Auto mats, floors and seats
- Tile and Grout Cleaning
- Granite Counter-top cleaning and sealing
- Upholstery Cleaning
- Oriental Rug Cleaning and protecting
- Wood Floor Cleaning
- Carpet Stain Protection
- Tile and Grout Sealing
- Upholstery Stain Protection
Languages
- English
Payments
- Cash
- Check
- Discover
- Mastercard
- Visa
Staff
David Bennion
Certifications & Memberships
What others had to say
1 stars Sandra F Featured review
When I requested an appointment I was informed that you could do three rooms for $129.00 and the fourth room would be free. However, when I gave my address as Palm Coast, I was informed that there would be a minimum charge of $300.00. I was referred to your company by Cindy Adams who just used your service in Palm Coast and she was not charged a minimum fee of $300.00. She also informed me that you have an employee who resides in the "B" section of Palm Coast and has a service van at his home. It is unfortunate that I was quoted a minimum price of $300.00 to discourage me from having your service in Palm Coast. I am a senior citizen and could not possibly afford to pay $300.00 to have 4 rooms of carpet cleaned. So very disappointing.
Zerorez replied:
Thank you for talking with us this morning. We're happy we were able to schedule your appointment for cleaning and are looking forward to meeting you in person. Feedback like yours is so important as our business grows and we appreciate you helping us identify ways we can best serve all our customers!
-Becky, Zerorez Customer Service
5 stars Sandra F Customer since 2017
Very professional young man cleaned my carpets and they look beautiful and smell so clean and fresh. Was extremely plea ... Read More
1 stars Anonymous Verified customer
I have repeatedly "unsubscribed" from this email that Zeroez sends. I still get repeated emails!!!! STOP!!!!
When I ... Read More
Zerorez replied:
Good morning. I'm Becky, customer service supervisor at Zerorez. I'd like to apologize for the inconvenience you've experienced. We've identified an IT problem that has caused our unsubscribe button to be disabled. We're working to correct the problem, but in the meantime, please give me a call at 904-287-5727, so I can manually remove your email from your client profile. While we do use email to send appointment confirmations and to send receipts, it is not a requirement when scheduling an appointment. I'm sorry for the miscommunication there, as well. Please don't hesitate to call, so I can remove that email for you. Thanks again!
-Becky
5 stars Dawn S Customer since 2017
Cory was great. He did a beautiful job,was fast and friendly..called in the morning was here in the sfternoon.
5 stars Marilou K Customer since 2017
Had the 3 rooms for $129 special done. Eric R. was polite, friendly, knowledgeable and gave a realistic expectation of ... Read More
5 stars Karen and Thomas C Customer since 2017
The work they did was fast yet thorough and the carpet looks and feels amazing! Definitely will use again in the future.
1 stars Kathy S Customer since 2014
The communication was terrible...i ssked for my shower tile&grout to be cleaned& they did my family room, plus charged m ... Read More
Zerorez replied:
Kathy
I'm very sorry to hear you had a bad experience. If there is anything I can do please give me a call @ 904-287-5727
Dawn
5 stars Anonymous Verified customer
Collin did a great job. I was very picky and he was very patient. He did a great job and if I hadn't asked him, I wouldn ... Read More
5 stars Maxine L Customer since 2017
I had my entire house 's tile flooring cleaned by Zerorez. The technician was extremely professional and did a quick j ... Read More
5 stars Vick M Customer since 2017
I was made aware of ZEROREZ by listening to Sean Hannity on talk radio. It took me a while but I finally made the decis ... Read More
5 stars Michelle C Customer since 2013
I have used Zerorez for years now. I was extremely impressed with this last visit! The technician was sure to call bef ... Read More
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