The experience was excellent. All the staff was friendly and concerned about my needs and progress. As much as possible they scheduled my appointments at times most convenient for me. Sessions started on time and ended when expected. it is obvious that they all worked to make therapy an experience that provides the wanted results but is also a pleasant one. People want to come and therefore are willing to try new things because they trust that the staff care about the clients. I have and will continue to recommend First Settlement Ravenswood.