Everyone I interact with was super friendly and made sure I knew what they were doing and why. They welcomed any questions or concerns at every step. Overall, they made me feel very comfortable. Though I didn't take them up on it in this visit, they told me they have blankets and headphones and things to make longer sessions more comfortable.
I also spent almost no time waiting during this visit. I was called in right after I arrived on time for my appointment, and there were only brief moments where I was left alone in the chair.