The service that I receive at Flatt Tire Center is always above average. The guys at the front desk are always so friendly and outgoing. Nothing compared to other mechanic or tire shops, where they have no communication or customer service skills. The people at Flatt care about their clients and you feel it as soon as you walk through their door. I like the fact that they will stay even after their office closes if they need to. They will not leave until the job is done and this is awesome!
The only reason that I did not give this a 5-star review is because they could focus a little more on the cleanliness of the lobby. Every time that I've gone in I've seen some empty containers and wrappers in the lobby are - which may not bother some people but I am a clean freak. That's the only area of improvement that I noticed. Otherwise, great service!