In the beginning of December 2014 we had the last of our semi-annual a/c service checkups. We have been with Florida Cool since 2009 and their service to date has always been outstanding. Our thanks to Tom, Mandi, and LLoyd for their dedication to us and ALL their customers.
Kyle, of Florida Cool, is a NATE Certified Technician. He is an amazingly knowledgeable young man for his years. He is honest, methodical, an excellent diagnostician, always patient and willing to answer any questions we may have.
When he leaves your home it is as if he was never there...not an item out of place or debris anywhere. The only dirt on the floor is what I, the husband, have tracked in.
We have recommended Florida Cool to friends and neighbors over the years and the following is an example of their customer service. A neighbor came home from a trip to the Midwest on a hot, muggy evening a few weeks ago to find his a/c was not working.
He immediately called Florida Cool and within a half hour (on a Saturday evening no less) one of their technicians was at his house ready to diagnosis the problem and get his a/c up and running again.
Great to hear feedback when you recommended the Company to them!!!
Thank you again Florida Cool for being an honest and trustworthy business that puts their customers first.
Jim and Marge