Started invisalign at this location and complained of tooth and gum pain. The dentist (who also does my cleanings and x-rays) just said it was because my teeth were shifting.
Fast forward, we have moved to the DFW area and my new dentist pulls up my x-rays from Austin and shows me that my tooth is infected and decaying and has to be pulled. HOW DID THEY MISS THIS?! Not only could I have taken care of this sooner, all of the adjustments and invisalign trays I have completed are pointless because now this tooth has to come out and it changes my whole impression.
Now this location is closing and the dentists have left with the whole Great Expressions acquisition and nobody seems to know anything.
I'm so upset and not sure who I can talk to at this point. Lots of time and pain and wasted money and invisalign trays because of a very clear oversight. The spot on the x-ray is so clear to the naked eye.