The hygienists are the best part of FLOSS and they deserve 5 stars, consistently. However, for the rest of the staff, including the dentist, the business model seems to be to 'up-sale' everyone.They also appear to move people in like cattle and in so doing fail to even look at prior records so they can intelligently make recommendations or even comments.
I am very disappointed and will struggle to return. Hope the hygienist finds a better place to work, he's the best. I would come back if I didn't have to see anyone else.