97.5% would refer friends and family to us

5 stars Customer since 2016

Quick and fast. Clean and professional

Flournoy Plumbing replied:

Pam, thank you for the kind remarks and the referrals you send us. We really appreciate you! I will share your remarks with the guys. Thanks again.

5 stars Customer since 2016

Thank you for the professional and very quick service. The pricing is also a good value.

Flournoy Plumbing replied:

Thank you Pam! As a business owner, comments like yours are so wonderful to hear. It means our guys are representing our company well.

4 stars Customer since 2011

The plumbers that were sent out did an outstanding job. Didn't like, that they had to leave to leave to get a part that should be common. My toilets were replaced 3 or 4 years ago. I thought the replacement cost was a little high on the toilet repair. All in all, I was very please with service, I received. Thanks

Flournoy Plumbing replied:

Thanks for your comments Shannon. I pulled the invoice and found the pricing consistent with the repairs to the toilet and replacing a leaky hose bib on the front of your house. That was a crazy week with all the freezing pipes. The stock on our trucks did run low at times. Thank you for your patience and understanding. As always, we appreciate your business.

5 stars Customer since 2011

Quick and friendly service on a really cold day and he provided a solution to avoid a similar situation in the future!

Flournoy Plumbing replied:

That's awesome! Thanks for sharing your comments. It was really cold that day!! We are glad the guys were able to solve your problem and prevent a similar problem in the future. I will share your comments with them. Thanks again.

4 stars Customer since 2010

I think the price for unclogging a shower drain was high.Service was good.

Flournoy Plumbing replied:

Mr. Castillo, Thank you for responding to our survey and confirming you were pleased with the service our technician provided. I also want to thank you for saying you would use us again and refer us to family or friends. That is the ultimate compliment! Since you mentioned pricing, I looked back at your invoice. The investment you made in the plumbing repairs for your home is consistent when we clear a stoppage, use a drain opener to clear away remaining build up, and install a leaking hose bib. We feel our pricing is very competitive with other plumbing companies in our market and are confident in the quality of service and products we provide. You'll never have to wonder about that. We are always here when you need us. Hope you and your family have a wonderful Christmas!

5 stars Customer since 2010

Does quality work, timely, and workers clean up nicely when they are finished. I had overlooked something in a bid, but they covered it and also work OT to do so. Friendly and professional. Thanks for the work.

They probably don't remember but they did a job for me years ago when we were selling our house. They had some unforeseen problems with old galvanized pipe. They stayed into the night trying to fix it and had to come back the next day and replace 20'+ of PVC just to do what their original bid was for. Didn't charge me any more than the bid and were just as professional as they were this time. Good plumbers and good people...a great combination.

Flournoy Plumbing replied:

Thank you so much for taking the time to share these comments. This is what we are all about. We have some great plumbers that truly care about their customers and go above and beyond. I will make sure to share these comments with them. Customers like you are such a pleasure to do business with. Hickory Street Café is one of our favorite restaurants!

5 stars Customer since 2017

Reasonable price, grwat service.

5 stars Customer since 2010

Always good service

Flournoy Plumbing replied:

Thank you Therese! You've been with us for a long time. We appreciate the relationship we have built over the years. I will share your comments with the plumbers.

5 stars Customer since 2017

Timely response, upfront professional knowledge, quick estimate, and good work, what more could you ask for.

Flournoy Plumbing replied:

Ron, Thank you for the wonderful comments. It's been a pleasure working with you and your wife on your remodel projects.

5 stars Customer since 2015

As always, service was fast and efficient. Trust these guys!