We were greeted with a smile and a friendly hello. We were put in a room immediately. Dr. Bachman (senior)was in the room in just a matter of minutes. He examined Isabella (teacup Chihuahua) and then put her on the floor and played and watched her and loved on her. He was very complimentary regarding Isabella and her disposition, her skin and hair and her teeth. I felt he was genuinely interested in her well being. He spent about 10 minutes in the room which was fine.
Very nice people with a friendly pet atmosphere. We have been going her for many years and will continue.