My facial was relaxing and soothing. Susan always talks with me about the condition of my skin, any problems she notices and makes recommendations for me to try. The entire building is clean and well decorated. When I walk in, I can smell the aromatherapy products and try a few new Aveda products. The front desk staff is always ready to greet me and escort me to my service area. Refreshments are available and offered. If you have never been to The Day Spa at Folawns, give it a try. Ask for Susan D. For facials, Bianca for hair, Alex for nails and Janet for massage.