Instead of having someone working on my car at lower price, I've brought my car to your shop because of the trust I placed on you and the friendship over the years. My last experience with your shop were the worse in all. First of all, i did not just drop off my car of without an appointment, and your promised of returning my car in couple days become over 3 weeks long. Secondly, with your reputation as professional mechanics, you've billed me $600 without the problem identified or corrected. Work on my car just based on trial and errors. Now it would cost me double to repair my car due to all the guess work you've performed
While you've kept my car for a period over 3 wks, i don't believe for a moment that you would spend just few hours on it. Like I said earlier, I like and trust you shop also I've tried to work with you. Your staff repeatedly promised to call me back and never did. Did you ever review your website for the feedback from your clients?
Do you t