As always, the massage experience with Ann was absolutely the best. She is by far the best massage therapist I have ever encountered. However, I was disappointed to learn that the management has discontinued offering spa water to the clients as they enter the spa. This is one of the little things that sets Germantown Day Spa apart from other salons. It seems like such a small thing but it really does make a difference. Knowing that it has been in practice for so long and that it has been discontinued makes me wonder if times are so tough that this exclusive Day Spa can't afford to provide this small service that costs basically nothing to offer. For me, the fact that they choose to no longer offer a glass of water to their clients as they enter just makes the management seem cheap.