1 stars Renee C Customer since 2007

My glasses were made THREE times and each time they were incorrect! I even had a second eye exam and the doctor checked my current prescription on the third attempt and said he was only going to modify them a bit - third set of glasses were as bad as the other two!! I will never go to For Eyes again. Basically I have wasted over a MONTH waiting for them to get it right. I then asked for a refund, and was told since I wrote a check I would have to wait 7-10 days to receive it! Why? Check was already cashed by For Eyes. VERY unhappy with this whole experience.

2 stars Renee C Customer since 2007

GLASSES WERE ORDERED COMPLETELY WRONG! HAD TO BE REORDERED SO NOW I AM INCONVENIENCED HAVING TO WAIT EVEN LONGER. HOW DO MISTAKES LIKE THIS HAPPEN WHEN A PRESCRIPTION IS PREPARED AND SENT TO THE THE LAB?

5 stars Robert B Customer since 2013

Great experience so nice kind and patience.

5 stars Anonymous Verified customer

Very nice, no pleasure the Four Eyes staff was very nice to work with.

5 stars Carmen C Customer since 2014

Outstanding. Very knowledgeable and polite!

3 stars Anonymous Verified customer

This year's visit was poor compared to the previous several years. I scheduled my appointment online, and did not receive a timely response/confirmation. There is a new Optometrist, which I didn't know about until I arrived. It was not mentioned on the Web site when I scheduled my appointment. The new Optometrist seems great and my experience with him was fine. He was very apologetic about my experience with one of the opticians.

One of the opticians failed to do my pretest as scheduled, and my entire exam and visit was delayed as a result. I was there for a total of 1.5 hours. My usual visit is maybe 45 minutes or less. The Optician had a rude telephone demeanor/etiquette and seemed very unorganized.

My glasses arrived fairly quickly, which was a plus.

Overall, I'm not sure that I will be returning to For Eyes for next year. Although I was satisfied with the Doctor, I think I'd like to try a different chain and/or private practice.

For Eyes - South Elgin replied:

5 stars Gerald S Customer since 2011

Very professional and ensures all tests are done correctly and in a complete manner. Dr. Dabrowski made sure that I understood exactly what he was doing and why. He made me very comfortable with all that was being done.

5 stars Andrea W Customer since 2008

Dr. Dabrowski was very kind and caring. He took the time to explain why he was doing each test and what he was looking for. This was my first time seeing him and I was very happy with him!

5 stars Roula E Customer since 2008

Dr was very thorough and explained everything

5 stars Christine G Customer since 2007

Great Service