My visits to Founders Family have always been greeted with friendly, professional front office and medical staff. I really love having Dr. Kleinert as my personal physician because she is not only professional but compassionate and understanding with all my medical needs or questions. The young ladies, and I apologize that I only remember Ashley's name, were very kind, professional and understanding when I needed x-rays for my ankle injury. I have had great experiences with Founders Family Medicine.
I recently switched from an office where I have gone for 13 years due to the rudeness and unprofessionalism from the staff. I was very greatful for the pleasant staff, not having to sit in the lobby for a long time nor in the room waiting for the doctor and the quick follow up on my lab results. Overall, I just appreciated not being treated in a rude, disrespectful manner and my time didn't matter. Thanks
I don't want to recommend anyone for this practice because I am afraid it will change, but, I would.
I called and got an appointment within 2 days! Very friendly and helpful staff. Lauren was very pleasant and kind! Alice, the PA, was truly interested in my concerns and health! I highly recommend this facility for both urgent and primary care.