I called Earl to find out if it was a good time to bring my car in for an oil change. He said it was. I arrived about 30 minutes later. I was promptly attended to and was ready to go a short time later. We discussed normal timing belt replacement schedule - normally the second belt replacement is over 200,000 miles. Since I only have 141,000 miles, I do not need to worry about that for quite a while. Earl is honest and up front. I always enjoy my visit to 4 Star - but maybe they need to change their name to 5 Star - I almost gave them a 4 star rating just because of their name - lol.