Friendly, responsive, professional, and informative. Easy to make appt. Prices reasonable. Honest, and don't try to sell you services you don't need. Waiting area could be updated and improved. It would be great if there was a way to have a loaner car for servicing that will take the better part of a day, but I do realize that this isn't a large car dealership where that kind of arrangement is easier to provide. I will keep coming back.