I called 5 dealers. Of the 5 Four Winds was the only company that gave me a timely quote and meet with me offering his professional opinion on what he thought would best suit my needs. Replaced the furnace and air the same week that I ordered it. Nice workers and courteous. Very happy with the job they did
tech was very good and made sure he explained everything he did. instead of just saying you need this replaced he checked several times to see if this was so. Fortunately for me no replacements for me. He saved me money instead of just putting money into the company. He also called and asked permission to come early instead of just knocking at the door and saying "I got done early on the other jobs so I thought I would just show up". have been with this company for some time and hope to stay with them.
Other than a mix up on the type of service I expected on 4/10 (heating vs. AC), a collector box was replaced. Unfortunately that repair caused another problem (a plugged drain tube). Service person (Brian) drove all the way from Michigan City to fix that problem. All is well now. AC service has been rescheduled. All in all it was a pleasant experience.