I called 5 dealers. Of the 5 Four Winds was the only company that gave me a timely quote and meet with me offering his professional opinion on what he thought would best suit my needs. Replaced the furnace and air the same week that I ordered it. Nice workers and courteous. Very happy with the job they did
Other than a mix up on the type of service I expected on 4/10 (heating vs. AC), a collector box was replaced. Unfortunately that repair caused another problem (a plugged drain tube). Service person (Brian) drove all the way from Michigan City to fix that problem. All is well now. AC service has been rescheduled. All in all it was a pleasant experience.