Oh I am so sorry for the typo!! We have corrected his name. Thank you for letting us know our error.
Customer since 2017
We just switched our animal family members to Fox Hollow. We have been twice and now I am so sad I hadn't come sooner to Fox Hollow. Everyone there is so kind and your animal family members are getting the best care.
I have never experienced anything less than excellent care when bringing my furbabies to Fox Hollow. Every doctor, vet tech and supportive staff member is there because they love animals. Very recently I lost one of my cats who was a frequent flier during her last year due to illness. She was given exceptional care each and every time whether it was an exam or to supplement her fluids. Every doctor and vet tech at Fox Hollow helped with her care at one time or another. Each of them treated my furbaby as if she was their own. That cannot be said about other vets I'd gone to before I found Fox Hollow. Yesterday was my other cat's turn for a visit due to the fact she did not feel well and we were able to get a same day appointment. Dr. Tim gave Meow a thorough exam and as always included me in decision making for her care, even giving options. Her illness yesterday was not straightforward due to her underlying medical condition and the fact that she is 16, though Dr. Tim & I came up with a treatment plan I was comfortable with. Thankfully Meow is back to herself today. The exceptional care given by everyone at Fox Hollow is by far the best any furry friend, and their owners could ask for.
I love that we can get same day appointments and that they have extended evening hours! I love that they can accommodate the needs of each individual dog if necessary (one of mine isn't so great with other dogs). But most importantly, the attention and care we receivs is the most valuable. Dr Ross is great at explaining (and so patient and kind in re-explaining if necessary) what is going on in lay terms, expectations and he provides a follow up plan. In addition, the staff loves every single animal that comes through the door in my experience. They call to follow up and see how the plan of care is progressing. They provided tremendous emotional support when we had to put down one of our animals. We're not just numbers at Fox Hollow and that is hard to find anymore! Every single person there from the front to the back truly cares!
Overall, I love the communication. Everyone was friendly, kind, and loving to my pet. They were kind but direct with their communication with me. They were appreciate of my time. Prices were reasonable and they were flexible.