Fox Valley Dental did not pre-approve our x-rays. Other doctors and dentists we have seen did this for the patient so their were no surprises when the final bill came. We now have to pay the full amount.
Fox Valley Dental has invested in the latest technology in the dental field, from digital X-Rays (improved resolution and less exposure to radiation) to the Ceric equipment for customized crown and bridgework (Provides a finalized crown in one appointment vs 2 or 3 appointments).
I was surprised to find out that my appointment was with a different hygienist. Although she was good. I couldn't help think that she had just gotten out of school. She seemed nervous and talked a great deal. I was in the office for an hour and 1/2, which I felt was 30 minutes too long. I had only planned my day to allow at most an hour.
I love this office and have recommended FVDA to many people. I would just like more attention to time and less conversation.
Fox Valley Dental Associates of Crystal Lake, LLC replied:
The 4 hygienists that work currently in our office have the following experience.. 7, 10, 20, and 30 years. Some appointments, especially new patients, deep cleanings, etc. do take longer. Unfortunately you are anonymous and can't really help.
Customer since 2012
Fox Valley Dental has always done a very good job for me.
Dr.Hornyak is awesome! I has some fillings done for the first time by him and the tooth area had to be numbed. Normally, the needle thing freaks me out but Dr. Hornyak totally made it painless. Plus, he and his assistant Ronnie totally distract you from what is going on by being hilarious. I would totally recommend this office not only because of how great Dr. Hornyak and his assistant are but everyone is so friendly, polite and very professional. Thanks Fox Valley for such a wonderful visit!!