The doctor very very nice and took her time explaining all of our options. She sent us home with loads of information in case we had any questions. She also took her time to let our dog become comfortable with the surroundings and new people (the dog can get easily overwhelmed in new situations).
We love seeing Dr. Morgan as she takes time to explain things and is very thorough in her exams. Tech staff is also amazing at comforting dogs during treatments. Front desk staff is professional and welcoming.
My dog had developed a limp and the receptionist got me in to see Dr. Shana the same day. The tech and vet were excellent. Dr. Shana even cut the scored pills for me (without me asking) to make it easier for me to give the meds to my dog. Thorough exam and very nice. Drs. Morgan and Shana are doing justice to Dr. Francis' practice.
Very friendly at front desk. Vet tech, Beth, was on top of my dogs problem & took care of her before I even met the vet. Then Dr. Burger came in & was very thorough on her exam. Gave me an estimate & let me decide what I wanted. No surprises on checkout.
All the staff are so wonderful. They are warm and friendly with my dog and I, and they provide excellent care. Their facility is always clean and very pleasant. I would recommend this vet to everyone with pets!
Precious and I were thankful that we could be fit in to the Dr.s overbooked schedule. We appreciated being told that we would still be able to see the vet that day even with the busy schedule. The Vet tech and the Vet we so good with Precious and made her feel comfortable. The eye is doing so much better today.