Under new ownership as of 7/1/12. Contact the office to speak with the new dentist.
Cosmetic - Veneers
Cosmetic - Whitening
Endodontic - Root Canals
Oral Cancer Screening
Periodontal - Deep Cleaning
Wisdom Teeth Extraction
Assurant Dental Employee Benefits
Blue Cross Blue Shield
Blue Cross Blue Shield of Georgia
Blue Cross Blue Shield of Kansas City
Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of Texas
Blue Cross of California
Most insurance accepted
Certifications & Memberships
94.4%would refer friends and family to us
I didn't have any problems with going to the dentist...unless you count how the billing on my account is being handled. I have 8 kids who go see dr harris every six months...they are covered by insurance for 80% and we count on medicaid to pick up the last 20%. However, for some reason medicaid isn't paying and so our bill keeps going up and up and up and we never get told that medicaid isn't paying. In fact we never get told anything....just keep getting a bill every month. And it seems that the bill is submitted to medicaid once and never followed up on. I know that with our medical bills medicaid is expected to pay and if they know they are billing medicaid they don't send us the bill....why can't you do the same? I can't afford the $1600 that I am being charged for last year's visits...that is why we have medicaid. What can you do about it? Please either explain to me what my options are or I will have to find another dentist because I can't afford you. Thanks.
Medicaid will not pay anything at all if the primary insurance pays as much as, or more than what Medicaid would have paid. That is simply what Medicaid's policy is. I don't agree with that, but that's the way it is. We follow up on what we submit to Medicaid and other third party payers. Sometimes we have to submit claims several times to the same insurance company to get them to pay their portion. This is very time consuming and frustrating. We will do better in communicating with our patients about the status of their claims. Often, if the patient will call Medicaid or an insurance company about an unpaid claim, the claim will get paid much faster. If you are concerned about unpaid claims, please call our office, and we will tell you what we are doing to get things resolved, and how you can help.
We waited an hour for the dentist to show up. He barely spoke to me, only mumbling incoherently. I had to ask the dent ... Read More
We schedule each patient for an hour for his or her cleaning and checkup appointment, except in the case of very small children. This gives the hygienist enough time to clean the person's teeth and to instruct the person how to better take care of his or her mouth. She then tells me the patient is ready, and I can look at the x-rays and examine the person's mouth. If have been working on another patient I can't always stop what I'm doing, so the hygienist's patient may have to wait a few minutes. I try not to keep people waiting. Whatever I suggest as treatment is what I think is in the best interest of each individual patient. I don't make up things to make money. If another dentist disagrees with me that is simply a matter of opinion. If you ever hear a staff member say anything inappropriate, please let me know personally
Dr. Harris is awful. He wanted to pull a total of 12 teeth from my 3 kids for "spacing issues" and after a second opini ... Read More
During a business day, people track in leaves, paper,etc. from outside, and the carpet may not always look perfectly clean. We try to vacuum often, but when we're really busy it's difficult to do that. The children's play area can have toys and games scattered around, but that's what that area is for. We really try to have compassion for every patient, no matter what we are doing for him or her, especially the young ones who can become easily frightened. We appreciate the help from any parent who can help calm a child. We try to think of anything that will make a visit to our office more comfortable for each of our patients. Coming to the dentist is not easy, but we try to make each experience as good as possible. The only person I get upset with is myself if there's something I could have done to put the patient more at ease. My staff tries to make the billing as simple to understand as possible. Insurance companies often complicate matters when they deny a claim for a very frivolous reason, and we have to keep re-submitting to get them to pay their portion. This can confuse and delay resolving a bill. If you have a problem with the way that we do things in our office, please let me know personally, and my staff and I will do whatever it takes to correct the situation.
Customer since 1999
I was told I had 14 cavities. I did not have dental insurance at the time so I did not have them filled. Upon seeing a ... Read More