Frankfort Animal Hospital
Veterinary
655 S US Highway 421
Frankfort,
IN
46041
(765) 249-7387
Mon - Fri: 8:00AM - 5:30PM
Sat: 8:00AM - 12:00PM
Sun: Closed
About
Our goal is to provide your pet with the best veterinary care while keeping client wishes in mind. We believe that communication is essential to having well informed clients so that we can work together to care for your pets in the best possible way!!
Services
- Anesthesia
- Bacteriology/Mycology
- Behavior
- Boarding
- Canine Practice
- Canine and Feline Practice
- Daycare
- Dentistry
- Dermatology
- Emergency Medicine
- Epidemiology
- Feline Practice
- Grooming
- Internal Medicine
- Microbiology
- Nutrition
- Ophthalmology
- Pharmacology
- Preventative Medicine
- Radiology
- Small Mammal
- Surgery
- Therapeutic Laser
- Toxicology
Languages
- English
Payments
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Kurt Strueh
Certifications & Memberships
2 stars Anonymous Featured review
I left Frankfort Animal Hospital frustrated and upset. The staff was kind and friendly enough, but I definitely was taken advantage of. When I called to make an appointment, I told them exactly what I was needing: my puppy needed vaccinations to be able to attend puppy class at Petsmart, which I was told would be taken care of if I brought her in for an exam. I told them the name, age, breed and all information about the puppy. I reiterated this when I arrived. When the vet came in with the nurse, however, I was told that since my puppy was two days shy of being 12 weeks they couldn't actually give her the rabies shot. However, since it was required for her class, I have to wait two days and then go get it - paying $50 to go back - 2 days after I paid to come in and get shots. They should have been honest with me up front and told me to hold off two days and then come for her exam so that everything could be taken care of. Or at least let her come back for just the shot and waive the additional fee. Instead, they set it up so that now I have to pay twice for the shot in a two day time frame. (I even bluntly told the nurse before the appointment that money was a consideration for us)
Frankfort Animal Hospital replied:
I apologize for any miscommunication and am truly sorry. We (any veterinarians) can not legally give any pet a rabies vaccine until they are 12 weeks old. This is the law and if a vaccine is given 2 days prior to that date it does not count as being vaccinated. If a puppy comes in for "puppy visit", they are charged for an exam $39 and fecal exam (if needed) $20. Then the puppy is given the distemper vaccine and rabies vaccine for FREE ($50 value). I am not sure what you are referring to in your review that is would cost "$50 to go back". If you want to come in and just get a rabies vaccine the cost is $25. If you come in 3 weeks for your next puppy visit, the rabies and distemper vaccines are FREE.
PLEASE DO NOT TAKE YOUR PUPPY TO A PET STORE, FARM STORE, OR DOG PARK UNTIL IT GETS ANOTHER DISTEMPER VACCINE IN 3 WEEKS. Your puppy is not yet protected against Parvo Virus. This virus causes puppies to vomit and have diarrhea for a week. Treatment is supportive care on IV fluids. Parvo Virus has been very bad the past 18 months with FAH sometimes seeing 3 cases a week over the summer. PLEASE LIMIT YOUR PUPPY'S EXPOSURE TO AREAS THIS VIRUS CAN BE UNTIL AFTER IT HAS PROTECTION AGAINST THIS VIRUS.
If you have any questions about this please give me a call at 765-249-7387.
Thanks,
Kurt Strueh, DVM
5 stars Janice & Carl B Customer since 2003
Very satisfied.
5 stars Paula J Customer since 2017
Very nice and very efficiant
5 stars Ron B Customer since 2006
Tembo is doing very well.
5 stars Aadron R Customer since 2017
My two aussies calmed down very quickly for the exam. The doctor provided a lot of preventive education to help me keep ... Read More
5 stars Barb & Maurice D Customer since 2002
We brought both of our 'girls' out to be groomed @ the Frankfort Animal Hospital. They LOVE to come there and are alway ... Read More
5 stars Bill M Customer since 2016
Friendly and caring organization.
5 stars Cathe K Customer since 2013
I love Frankfort Animal Hospital. They are very kind to me. They take their time with my cat, and explain in language ... Read More
5 stars Victoria F Customer since 2014
Very friendly and efficient staff! Always willing to work with you and the needs of your pet!
5 stars Anonymous Verified customer
It's worth the drive! They are so good with my dog. We've had
5 stars Felicia S Customer since 2009
We have always had a great experience with Frankfort Animal Hospital. Everyone is friendly and caring towards the anima ... Read More
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