89.5% would refer friends and family to us

5 stars Customer since 2011

Just what I needed after a long trip.

5 stars Customer since 2011

Awesome! Juan is a great massage therapist.

And the cozy robe, quiet room, and hot cinnamon tea make a trifecta!

5 stars Verified customer

My husband and I did a couples massage recently. It was fabulous! We both walked away relaxed and loved the atmosphere at the Woodhouse.

5 stars Customer since 2011

My massage and facial was very relaxing. I always enjoy my experience at Woodhouse Day Spa.

5 stars Customer since 2012

Always clean and the most relaxing atmosphere.

5 stars Customer since 2011

Chatae (deep tissue massage) and Ashley (hydra facial) are always excellent, friendly and kind.

5 stars Customer since 2018

I had such a wonderful massage experience today! What a great birthday present this was- much needed. Melinda was absolutely phenomenal! She applied the right amount of pressure, made me feel comfortable and relaxed; I almost fell asleep. The oils used smelt so good, the tea was amazing and the ambience and decor were awesome too! The robes are extremely cozy and the slippers were very comfy. Such a relaxing atmosphere-the mood setting music in the massage room was perfect! I will definitely be back!

3 stars Verified customer

I had an appointment this past week and the service was great. I had a facial with Stephanie and she was phenomenal!!!

I used the shower in the women’s bathroom and it was absolutely disgusting. It was evident that it is not cleaned regularly or if it is, it’s not cleaned thoroughly. There were multiple clumps of hair in the drain and corner of the shower that were most definitely not mine. There was also buildup in the shower that should not be there. It seemed incredibly unsanitary.

This may seem trivial, but it is something I’ve always loved about the Woodhouse: the cinnamon tea was out, and it’s my second treatment where it’s been out. Maybe the staff would consider keeping extra in stock since so many people love it?

Overall my time was decent. My facial was wonderful. But it’s the little attention to details that keep people coming back, and in many ways those details have seemed overlooked my last couple of visits. I would suggest the management consider refreshing the team on attention to detail, otherwise I do not see the Franklin Woodhouse as a sustainable establishment (especially with many other spas to choose from in the greater Nashville area). Thank you for considering my recommendations.

The Woodhouse Day Spa replied:

Thank you for your feed back, we take all reviews seriously. I would like to talk to you more about your recent experience and see what we can do to make it a 5 star experience.

Megan Price-General Manager

5 stars Customer since 2011

Awesome massage.

5 stars Customer since 2014

Wonderful facial services.