96.4% would refer friends and family to us

5 stars Customer since 2013

Professional, friendly service.

1 stars Verified customer

Worst service ever. I had a horrible experience

Franklin Family Eyecare replied:

Hello! Thanks for taking the time, but a little more detail would help us improve our services to you and all our patients. We strive daily to provide our patients with the care and attention they deserve, while working through sometimes extreme cases and all the legal constrains that are imposed by managed care. No excuses. We sincerely apologize for your negative experience at our practice. Please feel free to call and ask to speak with Dr. Josephine directly so we can figure out how to make amends and serve you even better.

5 stars Customer since 2012

Very caring Doctor & staff.

5 stars Customer since 2018

All my questions were answered very professional and nice staff

5 stars Customer since 2012

The service was prompt, courteous and very satisfactory.

5 stars Customer since 2014

Great,Super

5 stars Customer since 2012

Always professional service from the front desk to the doctor. They never let the grass grow under their feet when it comes to equipment as they always seem to be upgrading somee piece of equipment.

NT.

5 stars Verified customer

I was a new patient and will return. Friendly doctor who took time to explain things, quick service and nice staff. Easy to get an appointment as well.

4 stars Customer since 2018

Very nice office and very friendly staff. Wait time was a little long during the appointments due to only one doctor, but was not too bad.

4 stars Customer since 2017

Very pleasant and friendly experience.