99.6% would refer friends and family to us

5 stars Customer since 2022

It's rare for me to give a 5 star rating. This business is top notch for all the right reasons. I will continue to call upon them whenever the need arises. I am very happy with their service.

5 stars Customer since 2019

Professional

friendly

ReAssuring

Very positive in being able to ‘fix the problem’

When needed, provides options

No matter how busy a particular day is, customer service is always considered first.

Excellent efficient work performed

5 stars Verified customer

Great service. I absolutely love coming here.

5 stars Customer since 2006

We have been using Franklin's Auto Care for years. They always give good service.

5 stars Customer since 2021

They never overcharge on their excellent service

5 stars Customer since 2016

Outstanding service. In todays chaotic world, finding someone in the auto repair world you can trust, is extremely difficult. But at Franklin's Family Auto Care, "Trust" is number one. From the very first conversation about your cars problem, you get that immediate sense, you can trust these guys. The calming voice, the expertise, the willingness to help you, solve your problem, to making the potential repairs very clear and concise. No vagueness, no BS, they understand the importance of getting your car fixed and back to you as soon as possible. Cost estimate is quickly provided and I must say, extremely fair and reasonable. No surprises. You leave the office with a sense of peace and calmness, knowing you really are in "Good Hands" with Franklin's Family Auto Care". That last word in their name says it all, "CARE". They really do care about you and helping you in this time of crisis. From now on I will always take my vehicles to Franklin's Family Auto Care. Go talk to them first, you will understand what I have just stated.

5 stars Customer since 2014

Service and attitude are always terrific and personal

5 stars Verified customer

For a young individual on a budget, I cannot be happier to have found Franklin Family Auto Care. They are honest in pricing and quickly diagnosed the various issues with my car. They take the time to explain the issues and answer questions if you’re not a car person like myself. I will definitely be back!

5 stars Customer since 2022

Franklin's Family Auto Care did a wonderful job with my Infiniti G47, which was in need of some new brakes, front and back. They did a great job and also helped me out by taking my car over to get smog certification during down time while they were waiting for parts (we are new to California and need to get our cars registered). Very pleasant to work with and they did the work as promised and on time.

5 stars Verified customer

Very good and fast service. Much appreciated.

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