It was easy to reach Frank's by phone and to schedule the cut. The staff person with the standing mower did a satisfactory job (part of my property has a steep slope, but I didn't see how he did this area, which should have required a manual mower). However, because some of the weeds were exorbitantly high in a few areas, that mower merely flattened them rather than cutting them. Also, because the large majority of my lawn was inundated with very low, flat-creeping weeds, this mower just grazed the top of them. In addition, the person who did the trimming and edging did not have an edger and could only turn the trimmer sideways, which is not as clean as an edger - this only really worked because I had the lawn edged at the very end of last season. Both staff members were pleasant and professional. After your staff left (as well as for several days before), I walked the entire property and pulled weeds that were not cut; I also went back out and did more on each of the next two days. Even with a discount, the price was ~$10 higher than had been quoted by two other companies. I await initial weed treatment by Jay to further evaluate whether or not I want to continue with Frank's. I am also curious as to the quality of the handyman services, which I might try in the future.