99.6% would refer friends and family to us

5 stars Verified customer

I never take my car anywhere but to Frank’s. I literally rented a car for a week in anticipation of a long wait for all of my repairs, and it was done the same day! Love Frank’s

5 stars Verified customer

Hello everyone! This is simple these guys are awesome! I live here in Scotch Plains and would recommend Frank’s highly. They are friendly, honest and professional period!

5 stars Verified customer

Hello everyone again. I brought my wife’s 2014 Rav 4 in for an oil change. The staff at Frank’s as always exceeds my expectation! I have been in the specialty retail service business all of my life! These guys are the best!

5 stars Verified customer

It was right on time and covered all that I asked.

5 stars Verified customer

Best service around!

5 stars Verified customer

Automobile repair remains an area of fear and confusion for the average person. The complexity of the technology that keeps a modern car on the road is beyond the scope of experience and knowledge for all but a few drivers whose interest in their car exceeds the average.

The industry specific terms and descriptions are a language of their own.

When a person is asked to spend significant money on repair or replacement of items whose names do not always suggest function and certainly are not 'consumer friendly' the end result can be negative.

Not so at Frank's... The service manager is more like dealing with a brother who is genuinely concerned with long term success.

The service needs are made clear. The level of detail provided is guided by what that customer wants to know. The delivery of First Quality Service is part of the 'package' at Frank's. I have had cars serviced here over decades and I am always pleased.

5 stars Verified customer

Friendly and informative.

5 stars Verified customer

Clean car and fast service on short notice. Thanks Tom! (I also won $5 on the lottery ticket that was left as a thank you in my car!)

5 stars Verified customer

as always, GREAT!!!!

5 stars Verified customer

My experience was smooth as expected. The whole staff is phenomenal and professional. I would highly recommend Frank's Auto Repair & Auto Body shop to anyone.