Never any surprises. Staff is always pleasant, informative, caring and obviously happy with their work. As an extreme Dental anxiety patient, they go out of their way to make sure my visit is relaxing and take their time with all procedures. My recent visit was a simple cleaning, but I have had major restoration work completed by Dr A with the same caring nature and excellent quality of work. I enthusiastically recommend this Dental facility to anyone that shares my fear of Dentists.